Terms and Conditions
GENIE’S OUTLET WEBSITE POLICIES
TERMS AND CONDITIONS
Last Updated: October 4, 2025
Welcome to Genie’s Outlet (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at geniesoutlet.com (the “Site”) and the purchase of merchandise from Genie’s Outlet, a business operating from Muskegon, Michigan.
1. ACCEPTANCE OF TERMS
By accessing or using this Site, you confirm that you are at least 18 years old, or the age of majority in your jurisdiction, and that you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site.
2. INTELLECTUAL PROPERTY
All content on this Site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Genie’s Outlet or its content suppliers and is protected by United States and international copyright laws.
3. PRODUCT DESCRIPTIONS AND PRICING
We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. Prices for our products are subject to change without notice.
4. FIREARMS AND AMMUNITION SALES
All firearms and ammunition sales are subject to federal, state, and local laws. By purchasing firearms or ammunition from Genie’s Outlet, you represent that you are legally permitted to own and possess such items in your jurisdiction. We reserve the right to refuse any sale at our discretion.
5. USER CONDUCT
You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You shall not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.
6. LIMITATION OF LIABILITY
Genie’s Outlet shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
7. GOVERNING LAW AND JURISDICTION
These Terms shall be governed and construed in accordance with the laws of the State of Michigan. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Muskegon County Circuit Court in Muskegon, Michigan.
8. CHANGES TO TERMS
We reserve the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes.
PRIVACY POLICY
Last Updated: October 4, 2025
Genie’s Outlet (“we,” “us,” or “our”) operates genies outlet.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. INFORMATION WE COLLECT
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
– Email address
– First name and last name
– Phone number
– Address, State, Province, ZIP/Postal code, City
– Purchase history
– FFL information for firearms transfers
Usage Data
We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
2. HOW WE USE YOUR INFORMATION
We use the collected data for various purposes:
– To provide and maintain our Service
– To notify you about changes to our Service
– To allow you to participate in interactive features of our Service
– To provide customer support
– To gather analysis or valuable information so that we can improve our Service
– To monitor the usage of our Service
– To detect, prevent, and address technical issues
– To process firearms transfers through FFL dealers
– To comply with federal, state, and local laws and regulations
3. LEGAL BASIS FOR PROCESSING PERSONAL DATA
We will only process your personal information when we have a legal basis to do so under Michigan law and federal regulations, including:
– When you have given consent
– When processing is necessary for the performance of a contract
– When processing is necessary for compliance with a legal obligation
– When processing is necessary for the purposes of legitimate interests pursued by us
4. DISCLOSURE OF DATA
We may disclose your personal information in the good faith belief that such action is necessary to:
– Comply with a legal obligation
– Protect and defend the rights or property of Genie’s Outlet
– Prevent or investigate possible wrongdoing in connection with the Service
– Protect the personal safety of users of the Service or the public
– Protect against legal liability
– Process firearms transfers through FFL dealers as required by law
5. DATA RETENTION
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. SECURITY OF DATA
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. YOUR DATA PROTECTION RIGHTS
Under certain circumstances, you have rights under data protection laws, including:
– The right to access, update or delete the information we have on you
– The right of rectification
– The right to object
– The right of restriction
– The right to data portability
– The right to withdraw consent
8. CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
9. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
REFUND POLICY
Last Updated: October 4, 2025
1. GENERAL REFUND POLICY
Genie’s Outlet offers refunds, exchanges, and store credits under the following conditions:
– All refund requests must be made within 30 days of purchase
– Products must be in new, unused condition with original packaging
– Proof of purchase is required for all refund requests
– Shipping charges are non-refundable
– Restocking fees may apply to certain products
2. NON-REFUNDABLE ITEMS
The following items are non-refundable:
– Firearm accessories that have been installed or used
– Ammunition
– Custom-made or special order items
– Clearance or final sale items
– Any item showing signs of use or damage
3. FIREARMS REFUND POLICY
Due to federal and state regulations, firearms are subject to the following specific refund conditions:
– Firearms may only be returned to the original FFL dealer where the transfer was completed
– A 10% restocking fee applies to all firearm returns
– The firearm must be in new condition with no signs of use
– Original packaging and accessories must be included
– Firearms must be returned within 14 days of the transfer date
– All applicable background checks and transfer fees are non-refundable
4. REFUND PROCESS
To initiate a refund:
1. Contact our customer service within 30 days of purchase
2. Provide proof of purchase and reason for return
3. Receive a Return Merchandise Authorization (RMA) number
4. Package the item securely with the RMA number clearly visible
5. Ship the item to our returns address
5. REFUND TIMELINE
– Refunds will be processed within 14 business days of receiving the returned item
– Refunds will be issued to the original payment method
– Shipping costs for returns are the responsibility of the customer
6. EXCHANGES
Exchanges follow the same process as refunds but require placing a new order for the desired item. We recommend waiting for the refund to process before placing a new order.
7. WARRANTY CLAIMS
Warranty claims are handled separately from our refund policy. Please contact the manufacturer directly for warranty service.
SHIPPING POLICY
Last Updated: October 4, 2025
1. SHIPPING AREAS
We ship to all 50 United States. We do not ship internationally.
2. SHIPPING METHODS
We use the following carriers for domestic shipments:
– United States Postal Service (USPS)
– United Parcel Service (UPS)
– Federal Express (FedEx)
3. SHIPPING COSTS
Shipping costs are calculated at checkout based on:
– Product weight and dimensions
– Shipping destination
– Selected shipping method
– Any applicable discounts
4. ORDER PROCESSING TIME
Orders are processed within 1-3 business days. Processing time may be longer during peak seasons.
5. DELIVERY TIME
Delivery times vary by location and shipping method selected:
– Standard Shipping: 3-7 business days
– Expedited Shipping: 2-3 business days
– Overnight Shipping: 1 business day
6. FIREARMS SHIPPING POLICY
All firearms must be shipped to a Federal Firearms Licensee (FFL) dealer for transfer. We do not ship firearms directly to consumers.
FFL REQUIREMENTS:
– You must provide a valid FFL certificate during checkout
– The FFL holder must be willing to complete the transfer
– You are responsible for all transfer fees charged by the FFL dealer
– We verify all FFL certificates before shipping
FIREARMS SHIPPING RESTRICTIONS:
– We will not ship firearms to states with restrictions that prevent legal transfer
– We comply with all state-specific firearm regulations
– Some firearm types may be prohibited in certain states
STATE-SPECIFIC FIREARMS RESTRICTIONS:
– California: Compliant firearms only, serialized magazine capacity restrictions apply
– New York: No assault weapons, magazine capacity restrictions apply
– New Jersey: Strict assault weapon definitions, magazine capacity restrictions
– Connecticut: Magazine capacity restrictions, assault weapon restrictions
– Massachusetts: Strict assault weapon definitions, magazine capacity restrictions
– Maryland: Magazine capacity restrictions, assault weapon restrictions
– Illinois: Magazine capacity restrictions in certain jurisdictions
– Washington: Magazine capacity restrictions, assault weapon restrictions
– Colorado: Magazine capacity restrictions
– Hawaii: Strict magazine capacity restrictions
– Vermont: No magazine capacity restrictions but background checks required
We reserve the right to refuse shipment to any state where we determine compliance would be overly complex or where legal risks are too high.
7. AMMUNITION SHIPPING
– Ammunition is shipped via ground transportation only
– We comply with all hazardous materials shipping regulations
– Some states have restrictions on ammunition purchases
– Signature required for all ammunition shipments
8. ORDER TRACKING
All orders include tracking information that will be emailed to you once your order ships.
9. LOST OR DAMAGED SHIPMENTS
– Report any damaged shipments within 48 hours of delivery
– Report any lost shipments after 7 business days of expected delivery
– We will file claims with the carrier for lost or damaged items
10. ADDRESS CHANGES
Address changes cannot be made once an order has shipped. If an order is returned to us due to an incorrect address, you will be responsible for reshipping costs.
ADDITIONAL POLICIES
AGE VERIFICATION POLICY
All customers must be at least 18 years old to purchase non-firearm merchandise and at least 21 years old to purchase firearms, ammunition, or firearm-related accessories. We verify age through government-issued identification for in-store purchases and through credit card verification and other methods for online purchases.
FFL TRANSFER POLICY
All firearm transfers require:
– Valid government-issued photo ID
– Completion of ATF Form 4473
– Passing of NICS background check
– Payment of all applicable transfer fees
– Compliance with waiting periods as required by state law
PROHIBITED ITEMS POLICY
We do not sell or ship the following items:
– Any item prohibited by federal law
– Any item prohibited by Michigan state law
– Any item prohibited by the destination state law
– High-capacity magazines where prohibited by law
– Assault weapons where prohibited by law
– Any item intended for illegal use
COMPLIANCE WITH LAWS
Genie’s Outlet complies with all applicable federal, state, and local laws, including but not limited to:
– Gun Control Act of 1968
– Brady Handgun Violence Prevention Act
– National Firearms Act
– Michigan Compiled Laws Chapter 28 Chapter 431 (Firearms)
– All ATF regulations
LEGAL DISPUTES
Any legal dispute arising from the use of our Site or purchase of merchandise shall be subject to the exclusive jurisdiction of the Muskegon County Circuit Court in Muskegon, Michigan. You waive any objection to jurisdiction and venue in these courts.
CONTACT INFORMATION
Genie’s Outlet
1420 Holton Rd,
Muskegon, MI 49445
Phone: (231) 747-7511
Email: info@geniesoutlet.com
By using our Site or purchasing merchandise from Genie’s Outlet, you acknowledge that you have read, understood, and agreed to be bound by these policies.